Hang Tight – We’re on It!
Due to a recent surge in customer requests, our team is working hard to respond to all emails.
Every message matters to us – we appreciate your understanding, and will get back to you as soon as possible.
You can reach our Customer Care team by email: service-usa@yt-industries.com
For spare parts support, you can order from our Canadian partner or reach out to our US Customer Care team at service-usa@yt-industries.com. Spare parts sales are not available directly in the US right now, but we're working to make this a reality.
Right now, we're working hard to bring sales back to the US. We've made good progress and will update you as soon as possible.
Yes – once sales and shipping are available, you'll be able to order/preorder the full DECOY X CORE range.
Yes, Customer Care is available in the US. Our team is still small and backed up by our global team, but we're working hard to get back to every email as fast as we can.
Phone: +1-833-982-4537
The YT Team is available from 8:30am - 5pm (Monday - Friday) by phone and 24 hrs by email (service-usa@yt-industries.com))